The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
For all events (school workshops, Cabinet of Curiosity, Elfkins and Spritelets, and one off events), we ask for customers’ names, phone numbers and email addresses. These are stored for session/emergency contact purposes, using Google’s online services (Gmail, docs, etc.). They are not passed on to any other third parties or sold.
For electronic payments, we may use several financial organisations, which are currently (as of 01/05/2018) though PayPal or bank transfer. Contact details (one or more of attendee’s name, parent/guardian’s name, telephone number, email address and, only where appropriate, age and address) are recorded on a bookings list for planning, confirmation and event contact purposes.
Customer names and transaction details are transferred to Sage Cloud Accounting for accounting purposes.
All data is kept securely. We will keep details on record until they are no longer required for accounting purposes. This will be periodically removed.
We will not contact you for marketing purposes unless you have specifically requested to be added to one of our event notification lists.
Although this website only looks to include quality, safe and relevant external links, we cannot guarantee or verify the contents of any externally linked website despite their best efforts, so users are advised adopt a policy of caution. We cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website and its owners will not ask for personal or sensitive information through social media platforms but instead encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses] (for example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Updated on 24/05/2018.